Must
hold a high school diploma
Must be 18years or older
Must be willing to learn
Welcome to the Conflict Resolution workshop. Wherever two or more people come together, there is the possibility of conflict. This course will give participants a six-step process that they can use to modify and resolve conflicts of any size. Participants will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
• Understand what conflict and conflict resolution mean
• Understand all six phases of the conflict resolution process
• Understand the five main styles of conflict resolution
• Be able to adapt the process for all types of conflicts
• Be able to break out parts of the process and use those tools to prevent conflict
• Be able to use basic communication tools, such as the agreement frame and open questions
• Be able to use basic anger and stress management techniques
Ayo Daniels is an alumnus of the University of Lagos and RBTC
Nigeria, president, LACE Empowerment Foundation, member of the Chartered
Institute of Administration, executive member Church Administrators Society of
Nigeria (CASON) and the Catalyst Men Network International.
A certified trainer of I-Can/John Maxwell Leadership Africa
who believes that Africa’s narrative can be written through the leadership
skills development of Africans. He is credentialed with RMAI Nigeria; a premier
teacher, family health passionate and the lead pastor of the LighthouseNG who
taught on how to live significantly. He is married to Olufolakemi, and with
their family live in the city of Lagos.
Conflict Resolution
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