Must
hold a high school diploma
Must be 18years or older
Must be willing to learn
Welcome to the Emotional Intelligence workshop. Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.
This workshop is designed to help you in the following ways:
• Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
• Understand, use and manage your emotions.
• Verbally communicate with others.
• Successfully communicate with others in a non-verbal manner.
• Identify the benefits of emotional intelligence.
• Relate emotional intelligence to the workplace.
• Balance optimism and pessimism.
• Effectively impact others.
Segun Adegoke is an organizational growth strategist, management consultant and certified leadership trainer. He has over a decade experience in training and consulting, and currently the Lead Consultant at Seventh Sense Solutions, a people management and leadership development consulting firm based in Lagos.
With over two decades experience working with organizations across various industries, Segun has led various teams in developing growth strategies and training solutions for both profit and nonprofit organizations including Veritas Registrars (former Zenith Registrars), Nigeria Port Authority, Real Woman Foundation, The Anglican Communion, Dominion City International etc.
He is a Fellow Chartered Institute of Administration (FCIA), a member Society of Human Resources Management (SHRM), International Coaching Federation (ICF), and Project Management Institute (PMI). He is passionate about people management, leadership development, and organizational growth, and has expertise in strategic planning, business intelligence and human capital development.
Segun speaks to executives, leaders, staff and workers at conferences, seminars and training as well
as provides coaching for leaders and executives.
Emotional Intelligence
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